Contact Us

Need to get in touch with Blue Mountains Glow Worms? This page explains how to reach us, what we can help with, and where to go for booking matters.

How To Reach Us

The only way to contact this site is by email at info@bluemountainsglowworms.com. We do not have a phone number, postal address, or social media accounts, so email is the best and only channel. Whether you have spotted an error, found a broken link, or simply want to ask which glow worm viewing option might suit your trip, send a message and we will read it.

What We Can And Cannot Help With

We are happy to help with anything related to the content of this guide. That includes corrections to facts, broken links, and questions about whether the free self-guided Glow Worm Tunnel walk or the bookable guided night hike is a better fit for your plans. We can also answer general questions about how this site works, including its privacy practices.

• Corrections to facts or outdated information
• Broken links or display problems
• Questions about which glow worm option suits your trip
• Questions about this site's privacy practices

Booking Matters Go Elsewhere

We do not process bookings, payments, or refunds. This site is a guide only, and all reservations happen on the booking platform or with the tour operator. If you need to change a booking, request a refund, or sort out a payment issue, contact the booking platform or the operator directly. They hold your reservation details and are the only ones who can act on them.

Reply Time

We reply when possible. This site is run as a small independent guide, so there is no guaranteed response window. Most emails that need a reply get one, but if your message is about a booking, remember that we cannot act on it and the platform or operator is the right contact.